Terms and Conditions

Services

• In-person sessions: assessment and training delivered at an agreed location and time.
• Online 1:1 coaching: an individualised program with asynchronous follow-up, or a closer performance option with weekly video calls and more dynamic planning, as agreed by email.
• Self-guided golf program: a four-week plan adjusted to the client's stated needs and physical condition, delivered through the platform without individual follow-up.

A service description does not guarantee a particular sporting, physical or performance result.

Prices, payments and renewal

Prices, currency, payment date and method are agreed directly by email. Payment may be made by bank transfer, payment link, PayPal or another agreed method. The website does not operate an automatic subscription system. A monthly coaching service continues only when a new period is expressly agreed and paid or otherwise confirmed with the client.

Platform access

The standard training platform is an online web page accessed through an individual link or token; installing an application is not required. If the installable PWA option is enabled for your account, you may voluntarily register a device and passkey for that access mode. In every case, access is personal, limited and non-transferable, and its duration is the period communicated for the applicable plan or service. You must not share access, attempt to bypass security, interfere with the platform or use another client's content.

Your responsibilities

• provide accurate and relevant information about your health, experience, availability and equipment;
• follow exercise instructions, loads and progressions responsibly;
• stop training and seek appropriate professional advice if you experience pain, unusual symptoms or a health concern;
• protect your access link, device and credentials; and
• communicate material changes that may require an adjustment to the program.

Health and professional scope

Training services and content are educational and fitness-oriented. They are not medical diagnosis, treatment, rehabilitation or a substitute for advice from a qualified healthcare professional. Physical activity involves inherent risks, and each client remains responsible for acting within their abilities and following any medical restrictions. See the Legal Notice for additional information.

Cancellations, complaints and refund requests

If you experience a problem with a service or wish to request a cancellation or refund, email gonzalobellino.coach@gmail.com with the service contracted, payment date and reasons for the request. Each case will be reviewed in good faith considering its circumstances, the work already prepared, access already provided and sessions or follow-up already delivered. The response may depend on the payment provider used.

This process does not exclude or restrict any mandatory consumer right that applies to you. For scheduled calls or in-person sessions, please request any change as early as reasonably possible.

Content and intellectual property

Programs, routines, videos, articles, platform materials and branding are provided for the client's personal use. Unless expressly authorised, they may not be copied, published, redistributed, resold or commercially exploited.

Availability and changes

Reasonable efforts are made to keep the website and platform available, but uninterrupted operation cannot be guaranteed. Maintenance, security incidents or third-party service failures may temporarily affect access. Content or delivery methods may be updated without materially reducing an already agreed service. Access may be suspended for misuse, security risks or a material breach of these terms.

Privacy and applicable rights

Personal information is handled as described in the Privacy Policy. These terms are intended as general, country-neutral conditions and do not exclude rights or protections that cannot lawfully be waived where you live.

Updates and contact

These terms may be updated when the services or platform change. Changes apply from the date shown on this page and do not retroactively replace specific conditions already agreed without notice. Questions can be sent to gonzalobellino.coach@gmail.com.